Is this online application secure?
Yes, NIC Iowa (NIC) has processed government transactions since 1995. Our security protocols allow us to deliver server authentication, data encryption and message integrity. NIC is Cybertrust certified and Payment Card Industry Data Security Standard (PCI DSS) compliant to the strictest level (Level 1). Your transaction is always safe.
What is an Electronic Check?
An eCheck (or electronic check) is an electronic version of a paper check used to make payments online. If you choose electronic check, you will be asked to enter checking account information and the funds will then be electronically debited from your checking account. The account used must have sufficient funds to cover the transaction cost. The same security standards apply to checks that are used for credit cards.
what Is Gov2Go®?
Gov2Go® is an easy-to-use checkout service which stores and protects your payment information so it can be accessed any time. Simply create a payment profile and securely store and manage payment information. Add an account today at get Gov2Go®
What is included in my total?
NIC Iowa online services includes an additional convenience fee of $1.50 that supports the funding for the use of these services by the State of Iowa. Additional fees may be included to support the development, hosting, maintenance and future enhancements of that particular service.
What happens if this transaction fails?
If you cannot move past a data entry page, there is likely an error in the information you entered. If so, see a list of errors and the corresponding entry fields, which are highlighted at the top of the page.
‣ Reenter the information and continue forward with your payment.
‣ If your PC crashes or locks up and you have not been redirected to the original application, you will need to start from the beginning.
‣ If the payment transaction fails, you will receive one of two errors, "Payment Declined" or "Problems communicating with the processor."
‣ If you receive the "Payment Declined" error, contact your credit card company or bank to determine the problem.
‣ If you receive the "Problems communicating with the processor" error, wait a few minutes and select "Submit" again.
‣ In the event neither of these produce a positive outcome, email Customer Support at iowa-support@egov.com or complete your request online.
‣ Reenter the information and continue forward with your payment.
‣ If your PC crashes or locks up and you have not been redirected to the original application, you will need to start from the beginning.
‣ If the payment transaction fails, you will receive one of two errors, "Payment Declined" or "Problems communicating with the processor."
‣ If you receive the "Payment Declined" error, contact your credit card company or bank to determine the problem.
‣ If you receive the "Problems communicating with the processor" error, wait a few minutes and select "Submit" again.
‣ In the event neither of these produce a positive outcome, email Customer Support at iowa-support@egov.com or complete your request online.
who do i contact if i have questions about a payment?
If you have questions about the payment amount, contact the state government entity. If you have questions whether the payment was debited from your card of checking account, contact Customer Support at iowa-support@egov.com.